Payment options, terms and conditions, privacy and returns

Privacy policy:

Baby BeeHinds™ understands that your privacy is important.  Please be assured that your details will never be passed onto any other business, organisation or individual.

Terms & Conditions:

We try to make postage as economical as possible.  In many instances, we actually offer free postage! Where free postage is not available, we choose to use Royal mail First Class Recorded or Amtrak Couriers.  

 For INTERNATIONAL customers, please email us prior to ordering to ask for a shipping quote.

Payment

 We accept payments via Bank Transfer, cheque, Postal order and PayPal.  We do not accept COD arrangements under any circumstances.  Payment details will be emailed to you with your order confirmation. If Paying By Cheque or Postal Order Please make them payable to The Organic Gift Hamper Company and send to Banks Farm Cottage, Staynall Lane, Hambleton Lancashire FY6 9DT with you name address and what you ordered.
 
Please understand that Baby BeeHinds™ UK is not a huge multi-million dollar enterprise.  We are a small family owned business, and therefore we take pride in running this business ourselves around our family life.  

From time to time family situations may arise which could mean a small delay in communications or delivery.  We will, of course, do our absolute best to ensure all items are sent out according to delivery specifications.  In the event of any delay which means a 'longer than usual' waiting time, a notice will be placed in the 'news' section of the website, notifying customers of the current lead time. 
 

Returns Policy:

Here at Baby BeeHinds™ we want you to be happy with our products.  We'll do our best to make sure you are happy with your purchase.  If you have any queries about our products,  please email us prior to ordering to clarify.  Should you find any fault with your Baby BeeHinds™ products, please let us know immediately.  We will repair or replace any FAULTY goods up to 3 months from the date of purchase.  For regular returns, we are happy to refund or exchange any items providing they are in NEW AND UNWASHED/UNUSED condition upon being returned to us.  Due to the nature of the product, we absolutely cannot and will not refund used/washed items.